FREIGHT & TRANSPORTATION POLICY EFFECTIVE 5/1/99   ALL SHIPMENTS OF ALUMINUM AND VINYL BUILDING PRODUCTS (INCLUDING DROP SHIPMENTS) ARE SUBJECT TO ROUTING BY THE TRAFFIC DEPARTMENT   MINIMUM ORDER REQUIREMENTS FOR PREPAID SHIPMENTS VIA QUALITY TRANSPORTATION   ZONE 1 0 - 250 MILES: THERE WILL BE A $2000 MINIMUM ORDER REQUIREMENT. IF LESS THAT THE $2000 MINIMUM THERE WILL BE A FLAT RATE CHARGE OF $50.00.   ZONE 2 251 - 500 MILES: THERE WILL BE A $3000 MINIMUM ORDER REQUIREMENT. IF LESS THAN THE $3000 MINIMUM THERE WILL BE A FLAT RATE CHARGE OF $150.00.   ZONE 3 501 - 800 MILES: THERE WILL BE A $5000 MINIMUM ORDER REQUIREMENT. IF LESS THAN THE $5000 MINIMUM THERE WILL BE A FLAT RATE CHARGE OF $250.00.   ZONE 4 801 - 1200 MILES: THERE WILL BE A $8000 MINIMUM ORDER REQUIREMENT. IF LESS THAT THE $8000 MINIMUM THERE WILL A FLAT RATE CHARGE OF $300.00.   ALL MERCHANDISE WILL BE SHIPPED VIA QUALITY TRANSPORTATION WHENEVER POSSIBLE AND WILL BE SHIPPED AT OUT CONVENIENCE. IF THE CUSTOMER REQUESTS THE SHIPMENT TO BE SHIPPED VIA COMMON CARRIER, THE FOLLOWING WILL APPLY:   MINIMUM ORDER REQUIREMENTS FOR PREPAID SHIPMENTS VIA COMMON CARRIER   ZONE 1 0 -750 MILES: 8000LBS. MINIMUM ORDER FOR PREPAID SHIPMENT WITHIN THE 750 MILE RADIUS. ORDER LESS THAT 8000LBS ARE SUBJECT TO APPLICABLE FREIGHT CHARGES SHIPPED VIA COMMON CARRIER FROM FLAT ROCK, MI.     ZONE 2 751 - 1200 MILES: 12,000 LBS. MINIMUM ORDER FOR PREPAID SHIPMENT WITHIN THE 1200 MILE RADIUS. ORDERS LESS THAN 12,000 LBS. ARE SUBJECT TO APPLICABLE FREIGHT CHARGES SHIPPED VIA COMMON CARRIER FROM FLAT ROCK, MI. THE USE OF COMMON CARRIER OR QUALITY TRANSPORTATION WILL BE AT THE DISCRETION OF THE SHIPPING DEPARTMENT IN ACCORDANCE WITH SOUND SHIPPING PRACTICES.     BACK ORDERS ORIGINAL ORDERS SHIPPED 90% COMPLETE BY ITEM, WILL BE CONSIDERED COMPLETE. VALID BACK ORDER ITEMS (LESS THAN 90%) WILL BE HELD FOR SHIPMENT WITH CUSTOMERS NEXT ORDER. VALID BACK ORDER ITEMS WILL BE SHIPPED PREPAID ON OUR TRUCK WHEN MATERIAL IS AVAILABLE. IF CUSTOMER REQUEST A COMMON CARRIER, THE SHIPMENT WILL BE SHIPPED COLLECT.     FREIGHT CHARGES FOR ALL SHIPMENTS THAT DO NOT MEET THE MINIMUM REQUIREMENT FOR A PREPAID SHIPMENT WILL BE ADDED TO THE INVOICE AS FREIGHT CHARGES.   MERCHANDISE RETURN POLICY NO RETURNS WILL BE ACCEPTED UNTIL A MATERIAL RETURN AUTHORIZATION FORM HAS BEEN PROCESSED AND APPROVED BY THE SALES OFFICE.     1. ALL AUTHORIZED RETURNS WILL BE SUBJECT TO A 20% SERVICES CHARGE AND RETURN FREIGHT CHARGES WHERE APPLICABLE. 2. ITEMS ORDERED AS "SPECIALS", BROKEN CARTONS, OR DAMAGES MATERIAL ARE NOT RETURNABLE FOR CREDIT. 3. CREDIT WILL NOT BE ISSUED FOR MATERIALS PURCHASED AFTER A PERIOD OF NINETY DAYS (90) FROM INVOICE DATE. 4. IN ORDER TO PROCESS YOUR CREDIT IT IS NECESSARY TO HAVE INVOICE NUMBERS AND DATE OF THE ORIGINAL PURCHASE.